Forget about Auto Attendants and Interactive Voice Response Systems and Get a Real Person

How many times have your clients told you they hate your auto attendant and want to talk to a real person? More importantly how many of your potential clients have been so annoyed by your Interactive Voice Response system and just hung up to call your competition.

Most company owners do not realize the potential lost business that Auto Attendant until they are asked."How many times have you been annoyed by an auto attendant or one of those Interactive Voice Response systems that you just hung up and decided to call someone else instead?" At this point the lights come on, and they start to think about the businesses they have passed over for not having a live professional receptionist who can route their call to the right person.

You have to decide if a computer is going to be the first contact with your company or if it is a live professional receptionist. Often when a client is contacting your firm for the first time, they are unsure who they are looking for and if your company is the one they want to deal with. An auto attendant or an interactive voice response system may not be the most inviting greeting they want to hear.

At Telsec Business Centers, our professional and courteous receptionist will handle your calls to your instructions and ensure your customers reach the right person in your company. You can even take your calls with you, when you are on the road and away from the office. During normal business hours, the receptionist can transfer your calls to your home office, cell phone, or even your cottage. The best part is that your customer does not have to know you are not in the office or know the private number your call was transfered to.

The current economic downturn is why companies start to look to downsize their offices and replace support staff with computer automated solutions. At Telsec Business Centres, we want to help your business to survive the recession and concentrate on your key objective, rather than focusing on office management.

Before you chose a Toronto office rental space and decide to install an auto attendant or a interactive voice response system, consider the advantages of a small office rental from Telsec.

Our Building Wins Award and fights the H1N1 Swine Flu

Telsec Toronto office space is proud to be located in one of eight buildings our landlord won BOMA (The Building Owners and Managers Association of the Greater Toronto Area) Building of Excellence award.

Telsec would like to congratulate Redcliff Realty Management for having been honoured with eight Certificate of Building Excellence awards, including one for the building that Telsec offers office space Toronto. The BOMA awards reception and dinner took place at the Liberty Grand in Toronto on April 23, 2009. The Certificate of Excellence awards recognize quality in buildings and excellence in property management.

The building management company is doing their part in minimizing the possibility of the H1N1 virus entering the building. Their diligent cleaning staff is continuously sanitizing common surfaces such as building door handles and elevator buttons. The have offered all of their tenants (including all Telsec Businenss office center clients) important tools that will help to prevent possible contact with the H1N1 virus. These tools include medical grade surface sprays to help any type of germs from setttling on surfaces, hand wipes, and even installed touchless electronic hand sanitizer dispensers.

Choosing a Toronto office space for rent is not hard when you choose one in an award winning building.